Email Marketing: Why Your Organization Needs It

As social media continues to dominate communications, you might be wondering: Is email marketing still effective? Short answer: Yes! Email marketing remains one of the most powerful communications tools for organizations. Whether you run a corporate business, a small startup, or a nonprofit, email provides a direct and cost-effective way to engage your audience, build relationships, and drive results.

It’s often assumed that email marketing has reached a dead end. The incessant influx of spam (I’m sure you’re fed up with it too!) has made people wary of email as an effective tool to reach out to their audiences. Email recipients stopped trusting many of their emails and felt overwhelmed by the sheer volume of unread content in their inboxes. However, as email technology has improved, with personalization and automation increasing open rates, email marketing has remained a viable digital marketing method. In fact, according to Mailchimp, “69% of marketers share their content using email marketing, making email the third most popular delivery channel.”

Illustration of a woman holding an ipad with email emojis surrounding her.
Illustration by MOMO Studio on Unsplash

Why Email Marketing Matters

Well-executed email marketing has many advantages. It’s cheap, can be tailored to your target audience, and is scalable to your organization’s size. Here are the five main reasons to give it a go:

1. High ROI and Cost-Effectiveness

Email marketing consistently delivers one of the highest returns on investment (ROI) across all marketing channels. With automation and segmentation, businesses can maximize outreach while keeping costs low, making it perfect for organizations of all sizes.

2. Personalized Communication and Customer Engagement

Unlike generic social media posts, emails can be tailored to individual preferences, behaviors, and needs. This personalized approach can lead to higher engagement, better customer loyalty, and increased conversions.

3. Brand Awareness and Relationship Building

Email keeps your brand top-of-mind by providing regular updates, educational content, and exclusive offers. For nonprofits, it fosters donor relationships and encourages continued support.

4. Scalability and Automation

From small businesses to large corporations, email automation allows organizations to reach thousands of subscribers with relatively low effort, nurturing leads and increasing efficiency.

5. Data-Driven Insights

Email marketing platforms provide valuable analytics, allowing organizations to track open rates, click-through rates, and conversions. This data helps refine strategies and improve future campaigns.

Illustration of a man holding a laptop with visuals of pie charts and graphs surrounding him.
Illustration by MOMO Studio on Unsplash

How to Get Started with Email Marketing

As we covered in our tips for how to write engaging newsletters, you should first reflect on your goals and target audience when creating an email campaign. You want to meaningfully engage with your audience and provide them with valuable content that they’ll be happy to see in their inbox and inclined to open. What are they interested in that aligns with your brand? How often is it reasonable to contact them? Reflecting on your goals and key messages before getting started will set your campaign up for success.

Once you’re ready, here are five simple steps for a successful email campaign.

  1. Build Your Email List: Encourage sign-ups through your website, social media, and in-store promotions. Offer incentives like discounts, free guides, or exclusive content. Make sure everyone on your recipients list has explicitly signed up to receive your emails (follow General Data Protection Regulation guidelines).
  1. Choose an Email Marketing Platform: Select a tool that fits your business size, budget, and marketing goals. See the next section for an overview of platforms that might be right for your organization.
  1. Create Valuable Content: Provide useful, engaging, and visually appealing emails. Use a mix of newsletters, promotions, and personalized recommendations. If you’re creating unnecessary, pointless content, your audience will notice, stop opening and likely mark your emails as spam. 
  1. Automate and Segment Your Campaigns: Send personalized emails based on customer behavior, preferences, and interactions. Automate welcome emails, follow-ups, and abandoned cart reminders. Personalization makes people more likely to engage with content, and automation saves you time.
  1. Analyze and Optimize: See what works! Track open rates, click-through rates, and conversions. A/B test subject lines, content, and sending times for better performance. Make sure it’s mobile-friendly—remember most people are checking emails on their phones.

Easy Email Marketing Tools

Not sure which platform to use? Tools are available at different budgets to help streamline email marketing efforts, from crafting engaging content to tracking performance. Here are a few popular and effective tools:

  • Mailchimp: Perfect for beginners, with easy-to-use templates and automation features.
  • Constant Contact: Ideal for small businesses, offering drag-and-drop design and list segmentation.
  • HubSpot: A powerful all-in-one CRM and email marketing solution for larger businesses.
  • Kit: Geared towards creators and small businesses focused on audience growth.
  • ActiveCampaign: Great for automation and advanced customer journey mapping.
An illustration of a woman sitting at a computer, icons of calendars, email and tasks float in the space behind her.
Illustration by MOMO Studio on Unsplash

Email marketing is a powerful tool for modern organizations looking to grow and maintain strong customer relationships. Don’t overlook it! With strategic and engaging email campaigns, businesses and nonprofits can achieve sustainable success while keeping costs low.

Barber Communications works with clients to create appealing, content-driven and strategic email campaigns and newsletters for their audiences. Get in touch today for a consultation to see how we can boost your communications.